Frequently Asked Questions

Optimize is a cloud-based ERP platform built for logistics and manufacturing businesses. It unifies orders, inventory, production, shipping, and team communication into a single system—with an AI interface that lets you manage everything through natural conversation.

Optimize is designed for small-to-medium logistics, wholesale, and manufacturing businesses that need to manage orders, inventory, suppliers, production, and shipping without juggling multiple disconnected tools.

Every plan includes order management, inventory tracking, supplier management, CRM, internal team chat, and reporting. Pro and Enterprise plans add the full AI interface, advanced analytics, custom workflows, and unlimited integrations.

The AI interface lets you interact with your entire operation through natural language. Ask questions like "Which products need reordering?" or "Show me today's pending orders" and get instant answers with the ability to take action directly from the conversation.

Starter is $29/user/month and gives you the full Optimize OS for up to 5 users. Pro is $59/user/month and adds manufacturing, unlimited users, and unlimited automations. Enterprise pricing is custom. All plans include a 14-day free trial.

Yes. Every plan comes with a 14-day free trial so you can explore the full platform before committing. No restrictions during the trial period.

No. You can start your free trial without entering any payment information. We only ask for payment details when you decide to continue after the trial.

Your data is stored on secure servers in Australia with industry-standard encryption, access controls, and regular security audits. We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles.

Optimize integrates with popular accounting software, e-commerce platforms, shipping carriers, and communication tools. Starter plans include 5 integrations, while Pro and Enterprise plans offer unlimited integrations with custom options available.

Optimize is currently in early access. Sign up for a free trial to get early access and help shape the product. We are onboarding new businesses every week.